FAQs

FAQs



General Information

1. What is Split-Share?

Split-Share is a web-based application designed to help users create, manage, and divide inventories of personal property for purposes such as estate settlement, downsizing, divorce, or insurance. It uses AI-powered tools to streamline asset listing and offers fair division methods to preserve family bonds.

2. What is the main purpose of Split-Share?

Split-Share aims to simplify the process of cataloging and dividing personal property to share legacies while preserving family bonds, as reflected in its motto.

3. Who can benefit from using Split-Share?

Individuals, families, professional organizers, senior move managers, estate executors, and those involved in estate planning, downsizing, divorce, or insurance inventory creation can benefit.

4. What types of assets can be managed with Split-Share?

Split-Share can manage tangible assets like household items, furniture, art, jewelry, and collectibles, as well as intangible assets if they can be listed and divided.

5. Is Split-Share suitable for non-estate-related divisions?

Yes, Split-Share can be used for downsizing, divorce asset division, insurance inventories, or any scenario requiring asset listing and division.

6. How does Split-Share differ from other inventory solutions?

Split-Share offers patented division methods, AI-powered asset listing from photos, and secure, user-friendly features tailored for sensitive use cases like estate division, all while preserving family bonds.

7. Is Split-Share legally binding?

Split-Share is not inherently legally binding, but its outputs can be used as part of a legally binding distribution process with professional legal assistance, depending on state laws and wills.

8. Can Split-Share be used without professional help?

Yes, Split-Share is designed to be user-friendly for non-professionals, though professionals can enhance the process with their expertise.

9. What are the main use cases for Split-Share?

Estate division, estate planning, downsizing, divorce settlements, and insurance inventories are the primary use cases.

10. How does Split-Share prevent family conflicts?

Split-Share uses transparent, impartial division methods, including randomized selection and third-party administration, to ensure fairness and preserve family bonds.



Inventory Creation

11. How do I start creating an inventory on Split-Share?

Sign up for a free account, watch the 90-second introductory video, and begin by setting up rooms and uploading photos of assets.

12. What is the AI Quick List feature?

The AI Quick List feature allows users to upload photos, and the AI automatically generates asset names, descriptions, and estimated values, which users can review and edit.

13. Do I need a digital camera to use Split-Share?

A smartphone or any device capable of taking digital photos is sufficient to create an inventory.

14. How should I organize rooms in Split-Share?

List rooms in the logical order of your home (e.g., entryway, living room), including small storage spaces like closets or jewelry boxes and outdoor areas like garages.

15. What types of photos should I take for the inventory?

Take photos of each item, and if helpful include multiple angles and size reference.

16. How detailed should item descriptions be?

Descriptions can be as detailed or simple as needed, but focus on high-value or sentimental items like jewelry, art, or collectibles, rather than common items like clothing.

17. Can I group items together in the inventory?

Yes, group items logically (e.g., a dining table with chairs or "Mom's Baking Equipment") to make division easier and more practical.

18. Can I import an inventory from another application?

Yes, Split-Share allows importing inventories from other applications, and you can export Split-Share inventories as spreadsheets or PDFs.

19. How do I assign values to items?

Users can manually enter values, use AI-suggested values, or check recent eBay sales for similar items. Professional valuation services are also available.

20. Can I create an inventory without assigning values?

Yes, values are optional, especially for common items. Most users assign values only to high-value or sentimental items.



Division Process

21. What is the difference between an inventory and a division?

An inventory is a list of assets with photos and values, while a division involves using Split-Share's rounds to fairly distribute assets among beneficiaries (divisees).

22. What are Split-Share's division rounds?

Division rounds include an Asset Review round, an Emotional Value bidding round, and alternating selection rounds to fairly distribute items.

23. How does the Emotional Value bidding round work?

Divisees indicate items they value emotionally, and Split-Share's algorithm prioritizes these preferences to ensure fair distribution.

24. What is the alternating selection order round?

This round allows divisees to take turns selecting items in a randomized order to ensure fairness.

25. Can I use Split-Share without the division process?

Yes, you can create an inventory and stop there without proceeding to division rounds.

26. How does Split-Share ensure fairness in divisions?

Split-Share uses patented algorithms, randomized selection, and third-party administration to minimize bias and ensure transparency, preserving family bonds.

27. Can I participate in a division remotely?

Yes, Split-Share allows remote participation, making it ideal for families spread across different locations.

28. What happens if divisees disagree on item distribution?

Split-Share's impartial algorithms and third-party administrators help resolve disputes by ensuring transparent and fair allocation.

29. Can I divide items among multiple beneficiaries?

Yes, Split-Share supports multiple divisees, including heirs, siblings, or extended family members.

30. How do I track which items were assigned to whom?

Split-Share provides detailed reports at the end of each division round, showing item assignments, exportable as Excel, CSV, or PDF.



Security and Privacy

31. How secure is my data on Split-Share?

Split-Share ensures data privacy by restricting access to invited participants only, with robust security measures in place.

32. Who can see my inventory or division data?

Only users you explicitly invite to the inventory or division can view the data. No information is public.

33. Is my personal information shared with third parties?

Split-Share does not share personal or inventory data with third parties unless explicitly authorized by the user.

34. How long is my inventory stored on Split-Share?

Inventories are stored securely for several years at no charge, accessible anytime via the platform.

35. What happens to my data if I delete my account?

Deleting your account removes all associated inventory and division data, per Split-Share's privacy policies.



Pricing and Plans

36. Is Split-Share free to use?

Creating and managing an inventory is free. Division processes and additional services like third-party administration or valuation have associated costs.

37. What is the cost of professional valuation services?

Valuation services cost approximately $1-$2.50 per item for listing and $1.50 per item for market value research (not appraisal-level).

38. What is the cost of a third-party administrator?

Pricing for third-party administration varies; contact Split-Share for details via their website or customer support.

39. What are the paid division plans?

Split-Share offers Estate Division and Downsizing Division plans, with details available on their website or by scheduling a call.

40. Is there a satisfaction guarantee?

Yes, Split-Share offers a 100% satisfaction guarantee within 30 days of purchase, with a full refund if the system doesn't meet expectations prior to division.



Support and Usability

41. Do I need to read documentation to use Split-Share?

No, Split-Share is intuitive, but documentation is recommended for division administrators or complex use cases.

42. How do I contact Split-Share support?

Contact Split-Share via their website or customer support number for personalized assistance.

43. Can Split-Share recommend professionals for assistance?

Yes, Split-Share can connect you with experienced professionals like lawyers, psychologists, or move managers.

44. Is there a user guide available?

Yes, a step-by-step user guide is available for download as a PDF on the Split-Share website.

45. How do I leave a review for Split-Share?

Reviews can be left on the Split-Share website, Google Business, or platforms like Product Hunt and AppsHunter.



Additional Features and Services

46. Can Split-Share help with photography or packing?

Split-Share partners with local professionals who can assist with photography, packing, and shipping for a fee.

47. Does Split-Share offer reports for insurance or legal purposes?

Yes, inventories can be exported as Excel, CSV, or PDF reports with photos, suitable for insurance or legal documentation.

48. Can I use Split-Share for a final inventory after a move?

Yes, you can create a post-move inventory to document items in a new residence, useful for reference or future distribution.

49. What is the role of a third-party administrator?

A third-party administrator oversees the division process impartially, reducing conflicts and ensuring fairness to preserve family bonds.

50. How does Split-Share integrate with other tools?

Split-Share supports importing/exporting inventories as spreadsheets and integrates with eBay for valuation comparisons.